Introduction
Welcome to [Coffee Shop & Restaurant Name] (“the Restaurant”). These terms and conditions outline the rules and regulations for the use of our services. By accessing this website and visiting our establishment, you accept these terms and conditions in full.
General Conduct
Respectful Behavior: Customers are expected to behave respectfully towards staff and other patrons. Any form of harassment, discrimination, or disruptive behavior will not be tolerated and may result in removal from the premises.
Health and Safety: For the health and safety of all, customers must adhere to posted guidelines and any instructions from staff regarding hygiene and safety practices.
Reservations and Booking
Reservations: Reservations are recommended for large groups. We reserve the right to decline reservations during peak hours.
Cancellations: Please notify us of any cancellations at least 24 hours in advance.
Ordering and Payment
Menu Items: Our menu is subject to change based on seasonal availability. We strive to provide accurate descriptions of our dishes, but some variation may occur.
Payment Methods: We accept cash, credit cards, and other digital payment methods. All prices are listed in [Currency] and include applicable taxes unless otherwise stated.
Refunds and Returns: We aim for complete customer satisfaction. If you are not satisfied with your order, please inform us immediately. Refunds will be provided at our discretion.
Loyalty Programs and Promotions
Loyalty Program: Members of our loyalty program will receive benefits as advertised. The Restaurant reserves the right to modify or terminate the program without prior notice.
Promotions: All promotional offers are subject to availability and specific terms. We reserve the right to modify or withdraw promotions at any time.
Privacy Policy
Personal Information: We collect personal information necessary for reservations and loyalty programs. Your information will be handled in accordance with our privacy policy.
Data Security: We employ reasonable measures to protect your data but cannot guarantee complete security.
Liability
Food Allergies: Customers with food allergies must inform staff upon ordering. We will take reasonable steps to accommodate dietary restrictions but cannot guarantee cross-contamination.
Personal Belongings: The Restaurant is not responsible for lost or stolen personal items.
Liability Limitation: To the extent permitted by law, the Restaurant will not be liable for any indirect, incidental, or consequential damages arising out of your use of our services.
Changes to Terms & Conditions
The Restaurant reserves the right to update these terms and conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Bricklane Coffee Shop
London
919924717236
bricklane123@gmail.com